Question 3, May 2022, 1R, Pearson Edexcel International GCSE (9-1) Information and Communication Technology, Paper-1

Nihal uses an online banking service.

(a) (i) List two features of an online banking service. (2)

1 Online banking services allow users to manage their bank accounts from anywhere, at any time.

2 Online banking services employ a range of security measures such as multi-factor authentication, encryption, and fraud detection to protect users' financial information and prevent unauthorized access.

(ii) Describe one benefit to Nihal of online targeted marketing. (2)

Nihal is more likely to see ads that are relevant and interesting to him. Online targeted marketing uses data and analytics to identify Nihal's interests, demographics, and online behaviour, and to tailor ads and promotions to his specific needs and preferences.


(b) Which one of these enables transaction tracking? (1)

A Authentication

B Backups

C Cookies

D Encryption

C Cookies


(c) Which one of these describes unsafe practice when using online systems? (1)

A Anonymising posts

B Copyrighting video

C Geotagging photos

D Plagiarising text

C Geotagging photos


(d) Some users meet people online who have a narrower range of views than people they meet in real life.

(i) State one reason for this. (1)

Due to geoblocking some users meet people online who have a narrower range of views than people they meet in real life.

(ii) Explain two other negative impacts of increased access to the Internet. (4)

1 With the rise of digital devices and the internet, many people are becoming increasingly addicted to the internet. This addiction can manifest in various ways, such as excessive use of social media, gaming, and other forms of digital content consumption. Such addiction can lead to a range of negative outcomes, including physical health problems, social isolation, reduced productivity, and even depression and anxiety.

2 With the anonymity provided by the internet, many people engage in online harassment, or cyberbullying, which can have devastating effects on individuals and communities.

(iii) Which one of these is used by social networks to improve the safety of users? (1)

A Customised avatars

B Moderators

C Time-limited posts

D User ratings

B Moderators


(e) Nihal reads a positive review of the hotel on a social networking site.

(i) List two other types of online community that Nihal could use to find out more about the hotel. (2)

1 Nihal could join travel forums where travelers share their experiences, ask questions, and offer advice on various travel-related topics, including hotels.

2 Nihal could also use dedicated hotel review websites which provide comprehensive reviews of hotels, including user ratings, photos, and descriptions of the hotel's amenities and services.

(ii) Describe one way Nihal could evaluate if a review is trustworthy. (2)

Nihal could look for reviews that have a balance of positive and negative feedback. A trustworthy review is likely to provide a balanced perspective on the hotel, highlighting both the strengths and weaknesses of the property. Reviews that are overly positive or negative may be biased or lack credibility.


(Total for Question 3 = 16 marks)

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